Sales growth and development. Customer Centric Sales approach

How I can help:

  • Sales process audit and its enhancement;
  • Create an ICP, the value proposition of your services;
  • Analyze pipeline and its Bottlenecks
  • Sales forecast improvement;
  • Establish a process related to the lead prospecting and qualification, with their further transformation into business "opportunities” until the deal is closed (at each of sales stage);
  • Sales offers preparation & presentation, close plans (mutual action plan);
  • Transform your sales approach into a Customer-Centric Sales

My main expertise:

  • B2B Sales;
  • SaaS sales;
  • Lead generation (outbound sales);
  • Inbound sales;
  • Customer centric sales;
  • Building sales process;
  • LogTech, Freight Tech;
  • Supply chain.

Most relevant to:

  • Business owners, C-level officers;
  • Head of Sales;
  • Business Development managers.

About me:

  • 7 year of experience in business development (B2B services) in Ukraine;
  • 4 years experience of SaaS solutions sales for B2B in Ukraine and Europe;
  • Product launch & sales in new markets from scratch;
  • Women in Tech Leader in Lviv (Wtech - community uniting more than 5000 female leaders globally);
  • Board member of CSCMP Roundtable in Ukraine; Supply chain management and digitalization of transportation activities for Shippers and LSP.

Read More about My Expertise Here>>

Sales fields:
IT sales strategy in B2B
IT sales strategy in B2C
Outbound Sales
Inbound Sales
Sales automation
Cold outreach
Lead generation
Customer success management
SalesOps
Sales skills:
ICP and buyer persona creation
Tools for sales automation
Lead validation and qualification
Customer journey map in B2B
Customer journey map in B2C
Outbound sales
Multichannel approach
Negotiations
Customer care skills:
Calls
Online chats
Email
Social media & messengers
Support service organization
CRM systems
SLA
Internal quality control
Traffic planning
Employee rating
Scripts
Customer interaction assessment (CES, CSAT, NPS)
Onboarding / Training
Knowledge bases
Customer journey
Automation, self-service
support e-NPS
Budgeting
Analytics
Language:
English
Ukrainian
German
Spanish
French
Swedish
Finnish
russian
Industries:
B2B
B2C
SaaS
Marketplace
Fintech
Crypto
Enterprise
Healthcare
AI / ML / Big Data
eCommerce
Advertising
Marketing
Education / Edtech
Web3
Metaverse
Mobile apps
Gamedev
Automotive
Retail
Real Estate
Banking
Insurance
Cyber Security
HR
Media
Sustainability / Eco
Governmental
Betting / Gambling
FMCG
eDocuments
HoReCa / Hospitality
DeepTech
Telecom
Donation the Armed Forces of Ukraine (except for the commission of the platform 20%): 100

Public discussion (2)

Dmytro Huz

8 months ago

Консультація пройшла у Q/A форматі, після чого Оля підготувала детальну презентацію з рекомендаціями і на що нам потрібно звернути увагу. Дякую!

Yuliia Matsyhon

7 months ago

Консультація була змістовна і стала справді корисною для мене. Деякі моменти були схожими в роботі нас обох, інші відрізнялись в силу специфіки компаній, але Ольга гарно показала як можна імплементувати той чи інший підхід з різними клієнтами. Дякую!

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