CEO та головний Бізнес-Архітектор To Do IT

ПРО МЕНТОРА

Бізнес-консультант із підбору та впровадження бізнес-рішень Microsoft, які базуються на Штучному інтелекті, Microsoft 365, Dynamics 365, Power Platform, Azure.
Маю понад 20 років досвіду роботи в галузі бізнес-консалтингу, управління проєктами, розробки, впровадження інформаційних систем комерційного управління, а також у багатьох проєктах з розробки програмного забезпечення.
Маю досвід реалізації та розвитку більш ніж 200+ проєктів: фінанси, банки, інвестиційні фонди, страхові компанії, ритейл, навчальні центри, ІТ-компанії.
У мене величезний досвід роботи в Україні, Великій Британії, США, Азербайджані, Казахстані, Узбекистані, Болгарія, Канада, Польша.

Допомагаю компаніям з автоматизацією рутинної роботи та вибором бізнес-рішень.
Як незалежний бізнес-консультант, можу підібрати саме ту систему, яка чітко покриватиме бізнес-потреби компанії та відповідатиме очікуванням.

Я люблю те, що я роблю!
І робити те, що я люблю.
Це моє паливо та пристрасть.

ЕКСПЕРТИЗА

20+ років досвіду роботи бізнес-консультантом;
Знання продуктів Oracle та Microsoft: Siebel CRM, Microsoft Dynamics CRM, BPMOnline, SalesForce (сильні навички BA/впровадження), SharePoint, BI;
Інструменти бізнес-аналітики та аналізу: бізнес-об'єкти, SSRS.

ДОСВІД РОБОТИ

Digicode
Head of CRM Solutions
February 2022 — Present (6 months)
Digicode is a custom software, mobile app, and next-generation global technologies development company based in Dallas Texas, with development centers in the US, Ukraine, Costa Rica and Israel.
My responsibilities as Head of CRM Solutions:
- To build, coordinate and provide direction by creating a motivated, engaged and empowered project team equipped to deliver desired value from the project.
- Expert investigation of IT systems in the area of CRM.
- Expert analysis of motivation system of front-office employees.
- Expert analysis of document management/doc flow in front-office divisions.
- Expert examination of planning, control and analysis system in front-office.
- Development of a CRM system (development of business processes, FLOW, business rules, customization the entity in a CRM).
- Experience in driving projects with data movement, streaming and transformation technologies
- Support in business case preparation.

Flexible IT
Business consultant CRM
September 2015 — Present (6 years 11 months)
Flexible IT was launched to be different from the norm. When we work with you, we become part of your team. Your problem — is our problem, our solution — is your solution.
Main areas of work:
- Independent business consulting (CRM, BI, CallCenter)
- Expert investigation of IT systems in the area of CRM
- Development of company strategy
- Expert assessment of the results of operations
- Expert analysis of motivation system of front-office employees
- Expertise in the field of knowledge management
- Expert examination of business processes in front-office units
- Expert analysis of document management/doc flow in front-office divisions
- Expert examination of planning, control and analysis system in front-office
- Developing the architecture of the company's IT environment, taking into account the needs of the business
- Development of project documentation, solution architecture, regulations and instructions.

Self-employed (NDA)
Project Manager/Expert Dynamics 365 (CRM)
2009 — Present (13 years)
To build, coordinate and provide direction by creating a motivated, engaged and empowered project team equipped to deliver desired value from the project.

CRMguru
Head of Microsoft Dynamics CRM Department (Analytics)
April 2021 — February 2022 (11 months)
To build, coordinate and provide direction by creating a motivated, engaged and empowered project team equipped to deliver desired value from the project.

LIGA:ZAKON
Head of CRM and accounting system Department (Business Architect)
February 2019 — April 2021 (2 years 3 months)
Independent business consulting (CRM, BI, ERP, CallCenter)

MasterCRM
CEO
August 2017 — November 2019 (2 years 4 months)

First Ukrainian International Bank
Head of CRM department
July 2015 — December 2016 (1 year 6 months)

BITConsulting
Partner (Head of BS Department)
September 2014 — July 2015 (11 months)

Softline International Azerbaijan
Business Consultant CRM (Internal Projects)
September 2012 — October 2014 (2 years 2 months)

RBC Group
Architect CRM
November 2011 — June 2012 (8 months)

SACG
Head of CRM division
March 2010 — April 2012 (2 years 2 months)

Alfabank (Ukraine)
Project Manager
July 2009 — March 2010 (9 months)

Softline BI
Senior System Analyst
May 2008 — July 2009 (1 year 3 months)

S&T Ukraine
Consultant
2006 — 2008 (2 years)

RG-DATA, Ukraine
Software Developer
2004 — 2006 (2 years)

ОСВІТА

Project Management Institute, Kyiv PMI Chapter
Training in Project Management and preparation for the Project Management
Professional examination, Project Manager
(2014)

Laba
Business Analysis
(April 2019)

#34
(2008–2010)

The Computer Training Center «S&T»
Microsoft Dynamics CRM Professional, Microsoft Dynamics CRM Specialist
(2006–2008)

Kiivs'kij Deržavnij Universitet Tehnologij ta Dizajnu
Master of Library & Information Science (MLIS), Information Technology
(2000–2006)