Recruitment Team Lead у Keiki

ПРО МЕНТОРА

Recruitment Team Lead в українській продуктовій EdTech компанії Keiki
7+ років роботи в IT компаніях (хостингова, аутсорс, продуктова)
4+ роки роботи в рекрутингу
Налаштувала з нуля процес рекрутингу в поточній компанії
Відповідальна за створення та автоматизацію HR-процесів в поточній компанії
Допомагаю зрозуміти як працює IT-рекрутинг під час лекцій, вебінарів та курсів

ЕКСПЕРТИЗА

Рекрутинг
Кар'єрні консультації
Резюме
Performance Management
Negotiation
Organizational Learning

ДОСВІД РОБОТИ

Keiki
Recruitment Team Lead
July 2021 - Present

Genesis Tech
Talent Acquisition Specialist
May 2020 - Present

Intellias
Talent Delivery Specialist
Sep 2019 - May 2020

Talent Delivery Sourcer
July 2018 - Sep 2019

THG Hosting (The Hut Group)
Billing / Abuse Team Representative
March 2015 - July 2018

Dealing with different types of abuse claims (DMCA, spam, DDoS, phishing, etc.) and resolving them accordingly;
Assisting clients in abuse/billing related questions.
Takins care of customer queries received via email and chat;
Shutting down/ turning on clients' servers.
Working within different CRM systems;
Submitting reports to third parties;
Verifying billing information accuracy and revise errors;
Providing professional support, help customers set up their accounts and solve their problems;
Processing orders and applications, identify and escalate priority issues;
Collaborating with other departments to satisfy customer needs.

Self-Employed
Tutor of English
2011 - Sep 2015
working at home with pupils aged 7-16
mentoring children and tracking their progress

Wentrum
Client Manager
Oct 2014 - March 2015

Freelance, self-employed
Copywriter
Nov 2013 - Sep 2014
creating titles and keywords for pictures on different topics using previously
prepared glossaries.